Information Security

Proper security of your information is of paramount importance to us at Sage BPM. We continually enhance our best-practice frameworks to benefit from seamless access and transfer of data without compromising on security.

Secure Data Storage - Sage BPM

Secure Data Storage

To ensure strict compliance to our security standards and also to ensure continuous operational delivery, we back up data every day. All client data is stored in highly secure servers with limited access-only authorized personnel can access the data.

System Security - Sage BPM

System Security

We take security equally seriously. All systems are password protected and USB ports disabled on all computers. Staff members who handle financial information are placed closer to the supervisor work stations for constant monitoring. Additionally, internet access is restricted to protect your confidential data.

Physical Security - Sage BPM

Physical Security

All entry points to the office are manned and staff follow a clear desk policy. In addition to that, all operations' areas are protected by a magnetic door locking mechanism with access only to authorized staff. CCTV surveillance with remote access are also implemented at all entry points and operational areas, Mobile phones, PDAs, bags, pens, papers are also not allowed inside the office.

Staff Awareness - Sage BPM

Staff Awareness

At Sage, we conduct information security awareness training for all staff when they get inducted. Specific training is also conducted on a periodic basis, ensuring we don't suffer any security breach due to negligence or ignorance. All staff receive training on safe usage, prevention of online fraud and the maintenance of confidentiality.

Post Crisis Security Measures - Sage BPM

Post Crisis Security Measures

Though we haven't had a data breach so far, we have implemented post-crisis security measures to ensure we are ahead of the curve. All clients SLAs are followed and contracts are signed with clauses on ensuring data security. In case of a data breach, we have policies in place to ensure HR-driven investigation is done and details are submitted to clients on action points. Our policy clearly outlines our process to send the recommendations to the management teams for further action.

Additional Security Measures

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BPO Management experience
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Let us improve your business!

If you think we are following strict Information Security to protect your data, Then discuss your project(s) with us, we won’t let you down.